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HP DesignJet 510

 

Votre traceur HP DesignJet 510 est en panne ?
Indiquez-nous le code erreur ou le problème rencontré pour obtenir un diagnostic.

 

codes erreur

Se bloque pendant l'initialisation : Pb carte formatter / HPGL
05:10
: Formatter not detected
11:11 : Trailing cable
21:10 ou Maintenance recommandée : Pb Station service
22:10 : Ink supply station
79:04 : Pb Firmware
86:01 ou Vérifier chemin papier : Pb Courroie (Belt) / chariot bloqué
Croix sur panel : Pb electronic module

TABLEAU COMPLET DES CODES ERREUR

Code erreur : 01:10 
Problème : Electronics Module failure.
The possible cause could be: 1. The Electronics Module is of the wrong type (a 16 MB Electronics Module will not work in a 24" Model). 2. Reading, writing or initializing the EEROM failed. 3. One of the ASIC's was not found within the Serial Bus that connects the Electronics Module to the Carriage Assembly. 4. One of the ASIC's did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly. 5. The Electronics Module is requesting a move to the Service Station while the previous move is still being completed. 6. The Electronics Module Cooling Fan has reached its current limit.
Observation : Replace the Electronics Module

Code erreur : 01:11
Problème : The Electronics Module Cooling Fan badly connected.
Observation : Reconnect the Cooling Fan (located on top of the Electronics Module). If the Cooling Fan continues to fail, check that the connector pins in the Electronics Module are NOT bent.

Code erreur : 01:12
Problème : The EEROM is not configured correctly (the product number may
Observation : Configure the EEROM correctly using the EEROM setup utility

Code erreur : 01:13
Problème : Electronics Module failure.
The possible cause could be: 1. One of the ASIC’s in the Electronics Module is reporting that it is too hot. 2. The interruptions from the Scan-Axis servo or from the Paper-Axis servo are not coming as regularly as they are expected or are coming too late.
Observation : • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code continues, replace the Electronics Module

Code erreur : 02:10
Problème : Carriage failure.
The possible cause could be: 1. The Carriage PCA is not compatible with the rest of the Printer. 2. The Carriage ASIC has problems initializing. 3. The +2.5V reference voltage generated in the Carriage PCA is out of range. 4. One of the Carriage ASIC’s cannot be found within the Serial Bus that connects the Electronics Module to the Carriage. 5. One of the Carriage ASIC’s did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly.
Observation : Replace the Carriage Assembly

Code erreur : 02:13
Problème : Carriage failure.
The possible cause could be: 1.One of the ASIC’s in the Carriage is reporting that it is too hot.
Observation : Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Carriage Assembly

Code erreur : 03:10
Problème : Power Supply failure.
Observation : Replace the Power Supply Unit

Code erreur : 04:11
Problème : LAN Card not detected.
Observation : Power OFF the Printer and reconnect the LAN Card.

Code erreur : 05:09
Problème : Formatter installed instead of HP-GL/2 Accessory Card.
Observation : Power OFF the Printer and remove the Formatter and install the HPGL/2 Accessory Card

Code erreur : 05:10
Problème : Formatter not detected. Formatter failure.
Observation : Power OFF the Printer and reseat the Formatter.

Code erreur : 05:11
Problème : Formatter not detected.
Observation : Power OFF the Printer and reconnect the Formatter.

Code erreur : 08:11
Problème : Front Panel cannot be detected.
Observation : Reconnect the Front Panel.

Code erreur : 11:11
Problème : Trailing Cable badly connected.
Observation : Reconnect the Trailing Cable correctly.

Code erreur : 11:13
Problème : Problem with setting the voltage of the Printheads.
Observation : Check that the Trailing Cable is connected correctly at both ends. Replace the Trailing Cable Replace the Carriage Assembly

Code erreur : 12:11
Problème : A short detected in the Carriage Assembly.
Observation : Remove ALL the Printheads and clean the flex contacts on the Printheads and in the Carriage Assembly. Replace ALL the Printheads. Replace the Carriage Assembly

Code erreur : 21:10
Problème : Service Station failure. The possible cause could be: 1. The steps counted by the Service Station motor are not consistent with the expected length of the current movement. 2. The Aerosol Fan has reached its maximum current limit. 3. The Service Station motor has shutdown because of blockage.
Observation : Replace the Service Station/Aerosol Fan Assembly

Code erreur : 21:11
Problème : Service Station cannot be detected or the Service Station is badly adjusted.
Observation : Reconnect the Service Station Assembly. Reposition the Service Station trip lever.

Code erreur : 22:10
Problème : Ink Supply Station failure.
The possible cause could be: 1. Reading, writing or initializing the backup EEROM failed. 2. One of the out-of-ink sensors (located in the Ink Supply Station) is not reporting what it should during the initializing process while depressurizing.
Observation : Replace the Ink Supply Station

Code erreur : 41:10
Problème : Paper-Axis Motor failure
Observation : Replace the Paper-Axis Motor

Code erreur : 41:13
Problème : Error in the Paper-Axis Motor Encoder quadrature.
Observation : Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Paper-Axis Motor

Code erreur : 42:10
Problème : Scan-Axis Motor failure.
Observation : Replace the Scan-Axis Motor

Code erreur : 43:10
Problème : Vacuum Fan failure.
Observation : Replace the Vacuum Fan

Code erreur : 43:11
Problème : Vacuum Fan not detected.
Observation : Reconnect the Vacuum Fan.

Code erreur : 56:10
Problème : Drive Roller Encoder Sensor error.
Observation : Replace the Drive Roller Encoder Sensor If the problem persists, replace the Encoder Disk Assembly.

Code erreur : 56:13
Problème : Error in the Drive Roller Encoder Sensor quadrature.
Observation : Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Drive Roller Encoder Sensor

Code erreur : 61:04
Problème : Firmware Error.
Observation : Switch the Printer Off and wait a few minutes. Switch the Printer
On again and check if the Error Code has disappeared.
If the Error Code reappears, check for a new Firmware release.

Code erreur : 61:05
Problème : Error Processing Job.
Observation : • Switch the Printer Off and wait a few minutes. Switch the Printer On again and resend the file that you were trying to print. • If the Error Code reappears after resending the file, then try generating the file again and try to print again.

Code erreur : 64:04
Problème : Firmware Error (USB Port).
Observation : • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Code erreur : 71:04
Problème : Problem allocating Memory
Observation : • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Code erreur : 71:06
Problème : Out of Memory problem.
Observation : • Look on your computer screen for error messages; some drivers allow you to choose a different printing mode and attempt to send the file again. If necessary, select Send Job as a Bitmap in the driver's Troubleshooting menu (Services tab). This may slow down print speed. • If the problem persists, you can install extra memory on the HPGL/2 Accessory Card in your printer.

Code erreur : 72:04
Problème : Problem in the Scan-Axis (Firmware Error).
Observation : • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Code erreur : 73:04
Problème : Servo Error.
Observation : • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release. • If the new Firmware release does not solve the problem then replace the Electronics Module

Code erreur : 79:04
Problème : Firmware Error.
Observation : • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Code erreur : 81:01
Problème : Paper-Axis shutdown.
Observation : Perform the Paper Advance Test. If the problem persists, replace the Encoder Disk Assembly.

Code erreur : 81:11
Problème : Paper-Axis shutdown (during the Paper Advance test).
Observation : Perform the Paper Advance Test. If the problem persists, replace the Encoder Disk Assembly.

Code erreur : 85:10
Problème : Paper-Axis Encoder error.
The Drive Roller Encoder Sensor cannot find the zero position of the Encoder Disk.
Observation : Replace the Drive Roller Encoder Sensor If the Error Code continues, replace the Drive Roller

Code erreur : 86:01
Problème : Carriage-Axis shutdown.
Observation : Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod .The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the Printheads. In this case replace the Service Station/Aerosol Fan Assembly Perform the Carriage Movement test

Code erreur : 86:11
Problème : Carriage-Axis shutdown (during the Carriage Movement test).
Observation : Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod .The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the Printheads. In this case replace the Service Station/Aerosol Fan Assembly Perform the Carriage Movement test

Code erreur : 86:13
Problème : Carriage-Axis shutdown (Firmware Error).
Observation : Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code reappears, check for a new Firmware release.

Code erreur : 87:13
Problème : Unable to read the Carriage Encoder Sensor.
Observation : Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Carriage Assembly or the Encoder Strip.

Code erreur : 93:10
Problème : Ink System startup failed
Observation : Check for a leak in the Printer. If a leak is evident (there is ink on Printer components), replace the Ink Supply Tubes Perform the Prime Tubes utility and check how long it takes to complete the procedure. If it takes too long to complete the procedure and there is no leak in the Printer, then replace the Ink Cartridges. If it takes a short time to complete the procedure, then replace the Ink Supply Tubes.

NOMENCLATURE DES PIÈCES DÉTACHÉES

Part Number (P/N) : C7770-60290
Pièce : 42- tube guide (service assy) - RC

Part Number (P/N) : J7934-69011
Pièce : 620N 10/100 PRINT SERVER SVC

Part Number (P/N) : CQ533-60002
Pièce : America Power Cord SV KIT

Part Number (P/N) : CQ533-60003
Pièce : Asia Power Cord SV KIT

Part Number (P/N) : C7770-60303
Pièce : BACK PLATEN 42- (SVC) - RC

Part Number (P/N) : C7770-60014
Pièce : Belt 60in for 42in carriage assembly

Part Number (P/N) : C7769-60176
Pièce : BELT TENSIONR SV

Part Number (P/N) : CH336-67001
Pièce : CARES08 FORMATTER SVC

Part Number (P/N) : C7769-69376
Pièce : CARRIAGE SV-RC (EMEA ONLY)

Part Number (P/N) : C7769-60169
Pièce : CUTTER BUSHNG SV

Part Number (P/N) : C7770-60017
Pièce : CUTTER GDE 42 SV, Part C7770-60017 is no longer supplied. Please order the replacement, C7770-60322

Part Number (P/N) : C7770-60322
Pièce : Cutter Guide 42in SVC Hydra

Part Number (P/N) : C7769-60390
Pièce : CUTTER SVC - RC

Part Number (P/N) : C7769-60289
Pièce : DEFLECTOR HOLDER ASSY

Part Number (P/N) : CH337-67002
Pièce : DEFLECTOR KIT 42- SVC

Part Number (P/N) : C7770-60289
Pièce : DRIVE ROLLER 42 SV - RC

Part Number (P/N) : C7769-60384
Pièce : Dsk Enc Sensor SV - RC

Part Number (P/N) : C7769-60164
Pièce : DUMMY PEN KIT SV

Part Number (P/N) : C7770-60013
Pièce : ENCODER ST 42 SV

Part Number (P/N) : CQ533-60001
Pièce : Europe Power Cord SV KIT

Part Number (P/N) : CH336-67008
Pièce : FRONT PANEL SVC

Part Number (P/N) : C7770-60267
Pièce : HARNESS CB SRV KIT 42

Part Number (P/N) : C4810A
Pièce : HP NO. 11 Black Printhead

Part Number (P/N) : C4811A
Pièce : HP No. 11 Cyan Printhead

Part Number (P/N) : C4812A
Pièce : HP No. 11 Magenta Printhead

Part Number (P/N) : C4813A
Pièce : HP No. 11 Yellow Printhead

Part Number (P/N) : C7769-60307
Pièce : Hydra Scan Axis Cleaning Kit for Belt

Part Number (P/N) : C7769-60373
Pièce : Ink Supp St SV - RC

Part Number (P/N) : CH336-67010
Pièce : INK SUPPLY STATION AY PEGASUS SVC

Part Number (P/N) : C7770-60286
Pièce : Ink Tubes Assy 42 SV - RC

Part Number (P/N) : C7769-60385
Pièce : Interconnect PCA SV - RC

Part Number (P/N) : C7769-60409
Pièce : LEFT END BRACKET CUTTER GDE KIT - RC

Part Number (P/N) : CH336-67004
Pièce : LEFT END COVER, LIGHT GRAY SVC

Part Number (P/N) : CH336-67002
Pièce : Main PCA / Elec Module SVC

Part Number (P/N) : C7769-60379
Pièce : Media Sensor SV - RC

Part Number (P/N) : CH336-67011
Pièce : MEMORY SO-DIMM 256MB SVC

Part Number (P/N) : C7769-60377
Pièce : Paper Motor SV - RC

Part Number (P/N) : CH336-67014
Pièce : Pegasus Power Supply Assy ES

Part Number (P/N) : CH336-67012
Pièce : Pegasus Power Supply Assy ES-SV, Part CH336-67012 is no longer supplied. Please order the replacement, CH336-67014

Part Number (P/N) : C7770-60015
Pièce : PINCH MECH 42 SV

Part Number (P/N) : C7769-60378
Pièce : Pinch Sensor SV - RC

Part Number (P/N) : C7769-60175
Pièce : PINCH-ARM SV

Part Number (P/N) : C7769-60387
Pièce : POWER ASSY SV - RC

Part Number (P/N) : C7770-60287
Pièce : Preventive Maintenance Kit 42 - RC

Part Number (P/N) : C7769-60174
Pièce : PRN PLATN KIT SV

Part Number (P/N) : CH337-67004
Pièce : RAS description not found

Part Number (P/N) : C7769-60391
Pièce : RIGHT END BRACKET - RC

Part Number (P/N) : CH336-67003
Pièce : RIGHT END COVER, LIGHT GRAY SVC

Part Number (P/N) : C7769-60406
Pièce : RLR ENCODER SENSOR COVERS KIT - RC

Part Number (P/N) : CH336-67009
Pièce : ROLL FEED KIT SVC

Part Number (P/N) : C7769-60375
Pièce : Scan Motor SV - RC

Part Number (P/N) : C7769-60405
Pièce : SCREW KIT (SVC) - RC

Part Number (P/N) : C7769-60374
Pièce : Service St SV - RC

Part Number (P/N) : C7769-60165
Pièce : SPITTOON SV

Part Number (P/N) : C4699-00016
Pièce : SPRING ENCODER

Part Number (P/N) : CH337-67003
Pièce : Stand svc kit 42 inch

Part Number (P/N) : CH337-67001
Pièce : TOP COVER+WINDOW 42- LIGHT GRAY SVC

Part Number (P/N) : C7770-60274
Pièce : TRAILING 42 ASSY-SERVICE

Part Number (P/N) : C7769-60408
Pièce : TRANSMISSON GEAR KIT - RC

Part Number (P/N) : CH336-67007
Pièce : TRIM KIT SVC

Part Number (P/N) : C7769-60407
Pièce : VACUUM FAN

 
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